Tour Software & Solutions that Solve Your Challenges
At DataTrax, our software and solutions are designed by tour operators for tour operators. Our versatile tour software give you real-time visibility and to-the-second reporting to reduce costs and boost productivity.
Whenever, wherever, and however you sell tickets for your tour – DataTrax solves your booking management challenges!
Learn more about how our technology can work for you:
- Sell Tickets Anytime, Anywhere
- Automate Your Booking Process
- Simplify Reservations and Reporting with Real-time Data
- Keep in Touch with Your Customers wherever They Are
- Get Total Control over Your Payment Options
- Generate Tour Manifests in Your Sleep
- Easily See Trends and Patterns in Your Data History
- Automate Commission Payments to Effortlessly Balance the Books
- Track Your Agents’ Location with GPS
Sell Tickets Anytime, Anywhere
Are you operating from a fixed location?
VTrax – a virtual Point of Sale (POS) System – turns any internet-connected computer into a ticket-selling device for your tour.
To access VTrax, your partners (hotels, travel agencies, and other hospitality providers) simply sign into DataTrax’s secure web portal using their unique username and password to sell a ticket for you.
VTrax then captures the information from that sale, compiling it with real-time data collected from across your distribution network. View the information where, when, and how you need to by viewing it on your dashboard or creating customized reports through your central administrative portal.
Are your agents moving around?
A mobile solution – like a handheld terminal or the mobile app – puts automated booking solutions in the palm of your hand:
- DataTrax’s handheld terminals (Verifone VX680, Pidion BP1300, Pidion BP1500, and Pidion BP1530) are lightweight and durable, with credit card readers and printers built in.
- DataTrax’s Mobile App is available for free on any Android device (smartphone or tablet). Use the free demo version to discover how easy it is to customize tickets, print them, and securely accept payments on the spot. Go live (two easy payment plans available) to access network-wide sales tracking, real-time reporting, and more.
Automate Your Booking Process: Save Significant Time and Eliminate Overbooking
VTrax removes the friction associated with traditional ticket sales. A process that would take 20 minutes takes only 2 minutes or less!
Ticket-selling partners no longer need to manually take reservations before passing that information (customer name, contact information, number of attendees, etc.) to you, the tour operator, so you can distribute tickets and track depleting inventories.
Streamlining the ticket-selling process minimizes overall hassle and reduces room for error and overbooking.
With VTrax, the booking process is automated:
- Record purchases and track reservations for depleting inventory.
- Collect customer information (name, phone number, email address, etc.) and dispatch a report to your drivers.
- Process tickets and get them to customers fast using our new email ticket function
VTrax is a virtual Point of Sale (POS) system, which turns any internet-connected device into a ticket-selling center for your tours, vouchers, and attractions. Your partners (including travel agencies, hotels, and other hospitality companies) log into DataTrax’s secure web-based platform using a unique username and password to complete ticket sales easily from their location.
No additional software, materials, or equipment needed!
Simplify Reservations and Reporting with Real-time Data
DataTrax’s web portal simplifies setup and operations (including agent commissions and sales locations), dispatches and organizes tickets, and creates customized reports all in one spot! No more going through paperwork, printing schedules on Excel sheets, or worrying about human error with your agents on the street.
DataTrax constantly gathers ticket sales data from across your distribution network. Open up your dashboard to see to-the-minute results and generate customized reports to meet your needs.
Do you notice any unexpected fluctuations or changes in selling patterns? Use DataTrax’s real-time reports to make real-time decisions and guide your business in the right direction.
Keep in Touch with Your Customers Wherever They Are
Are you looking for a way to get tickets to your customers fast?
Don’t waste time with manually-made spreadsheets and tables. With VTrax, everything is automated – including ticket distribution.
Through your VTrax web-based POS system, you can set up automatic notifications so tickets are emailed straight to your customers as soon as they make their purchase.
Get Total Control over Payment Options
Control how and when you get paid. Through DataTrax’s web portal, you can set up payment methods by location, agent, and more. You decide where cash will be taken and where it’s credit card only.
With DataTrax, you know payments are secure. DataTrax is registered with both Visa and MasterCard as a PCI Level 1 Service Provider, a coveted status and rare among tour operator software providers.
DataTrax works with most major credit card providers. Revenue received from ticket sales can be directly deposited into bank accounts, which you can set up through your DataTrax representative and processor.
Generate Tour Manifests in Your Sleep
Manually creating tour manifests – generating pick-up and drop-off information and consulting a map to determine the best routing – can be time consuming for tour operators and drivers alike.
DataTrax automates the process to make generating tour manifests a breeze. DataTrax’s system can bunch locations to create pickup lists automatically. You can then decide what time you want the itineraries distributed to drivers via email.
Did someone purchase a last-minute ticket? DataTrax’s automated tour operator software communicates with a reporting system that can generate to-the-second reports, easily factoring in last-minute pickups.
Easily See Trends and Patterns in Your Data History
Ticket-selling patterns are constantly changing. Manually compiling and interpreting booking information is time consuming and the results outdated.
Make real-time decisions based on real-time information with DataTrax. DataTrax automatically compiles ticket sales information from across your entire distribution network. That data is displayed on your dashboard and can be manipulated into customizable reports.
Automate Commission Payments to Effortlessly Balance the Books
Are your agents’ commission payments time-consuming to process at the end of the day?
Not with DataTrax.
Use DataTrax’s web portal to create agent groups and set flat rates or different commissions for your various agents and resellers. At the end of the day, DataTrax will automatically calculate their commissions and ensure the numbers balance.
Reports are automatically captured, and commissions can be deposited directly into designated accounts, removing the need for you to handle cash.
Track Your Agents’ Locations with GPS
Are your agents where they need to be? Are you sure?
DataTrax gives you complete transparency.
Every time a transaction is processed, the specific handheld terminal used will ping your central dashboard with a location so you know where that sale was made. This information helps prevent agent clustering and lets you track successful locations to make informed decisions about where to station ticket-sellers.
*GPS tracking is only available on Pidion devices. Customers using a Pidion device should make sure they have the latest, up-to-date software. Take advantage of remote support to ensure your device is always ahead of the curve.
Take your business anywhere with DataTrax’s automated booking management systems. Watch the demo to see our advanced tour operator software in action!
