How It Works
Cloud-based software paired with state-of-the-art handheld units give you control over your tour and business, streamlining your workflow for absolute efficiency and effectiveness.
DataTrax’s tour operator and booking software brings all the features tour operators need—a central administrative portal, customizable dashboards, to-the-second reports and tracking, secure payments, and more—together in one place. Our hardware integrates seamlessly with your booking software and other tools like the mobile app and VTrax, our virtual POS solution for ticket selling partners like hotels.
Test drive software that puts you in the driver's seat.
Start Your Free DemoReal Time Analytics
Make Tracking ROI and Keeping an Eye on Your Sales a Breeze
With your dashboard’s highly advanced business intelligence tools and sales activity dashboards, it’s easy to gain insights on your sales, adjust your strategy, and achieve greater success.
Instantly know who sold what, where and at what price. You can customize your dashboards so you will see exactly the information that’s most important to your business.
DataTrax’s live dashboard also enables you to generate any to-the-second report that you want. Tailor it to the last detail or choose from our large library of predefined reports, and then export it in Excel, Word, Adobe Acrobat, or Text format.
Administrative Website
Customize Data Setup, Tickets, and More
Our powerful proprietary software allows tour operators to easily customize over 200 variables and unify sales information across multiple channels.
The possibilities are virtually limitless! Create and define categories, products, agents, locations, payment types, prices, and much more through your DataTrax web portal. All web-defined settings will automatically integrate with your sales terminals.
You can also completely customize your physical tickets with elements like your company logo, header, footer, disclaimer text, unique barcodes, and so on to ensure a cohesive brand experience for customers.
Central Management of All Ticket Distribution Methods
Forget updating multiple systems whenever you want to make a change to your tour booking services!
With DataTrax, simply make an update from any of your ticket distribution methods or from your web portal at any time, and all other components (e.g. your mobile sales locations) will update instantly.
Tickets sold through on-the-ground agents and partners like hotels and OTAs are barcoded and can be validated and redeemed at the part of departure. Birth to death tracking can be provided over all the DataTrax ticket delivery system.
DataTrax’s software also lets you better manage your resources, allocating sales agents to the right locations and automating driver manifests to maximize efficiency.
Quick and Simple Payments
Get Paid Fast
DataTrax makes getting paid easy by depositing income from on-the-street agents, hotels, travel kiosks, OTAs, and other partners directly into your account, eliminating the hassle.
Streamline Payment Splitting
Managing deposits and commissions has never been so easy! DataTrax’s tour operator software enables automatic payment splitting, letting you set up pre-authorized commission rates. The correct payments will then be put into the right accounts, no additional bookkeeping required.
Manage Payments Easily Anytime, Anywhere
DataTrax’s tour operator software has been designed with functionality in mind for tour providers around the world. Accepting payments in range of currencies makes it easy to meet the needs of your global customer base.
Accept Credit Cards – Securely
DataTrax handles the complexities and securities associated with the financial transactions behind the scenes so you can focus on what you do best: selling tickets to your tour.
DataTrax is registered with both Visa and MasterCard as a PCI DSS Level 1 Service Provider. PCI DSS compliance is required for any organization processing, storing, or transmitting cardholder data on behalf of their clients, but DataTrax is one of the few tour operator software providers with Level 1 distinction. Click here for a list of currently registered Visa service providers.
Mobile Ticket Selling
Sell Tickets from the Palm of Your Hand with Our Mobile App
DataTrax’s mobile app lets you handle instant ticket sales right from your mobile phone or tablet and is an affordable, cost-effective alternative to POS terminals.
You can use our mobile app to print boarding passes, collect payments, authorize credit cards, and make reservations immediately. All information about sales made through the mobile app will be uploaded in real time for you to monitor alongside the rest of your sales data.
You can download DataTrax’s mobile app for free to use on your Android devices. You can access our ticket-selling platform at no cost. To take advantage of DataTrax’s complete suite of tools, we offer a range of plans to suit your needs.
Virtual POS Solution
Expand Your Distribution Network by Turning Any Internet-Connected Device into a Ticket Selling Machine
VTrax enables any computer or device with an internet connection to become a fully functional sales centre for your tour, making it easy for partners like hotels, travel agencies, airport kiosks, and other hospitality providers to check availability, prepare vouchers, and sell tickets. This means you can expand your distribution network and increase exposure for your tours at no additional cost.
All sales and customer data will be continuously tracked so you have full visibility on your central dashboard of all the sales your partners generate.
Using VTrax is simple. Your partners only need to log into our web-based system with their secure username and password to process ticket sales easily from their location, no special materials or equipment needed!
Handheld POS Terminals
Find Sales Tools to Suit Your Individual Needs
Whatever your needs, our handheld POS terminals give you the power to sell, track, scan, and validate physical tickets from anywhere. They boast versatile, built-in features like printers, keypads, touch screens, barcode scanners, and instant payment processing. All terminals are secure (with PCI and EMV certifications where possible) and have ID and password protected POS systems.
An all-in-one terminal is your ticket to tracking usage, printing only the vouchers and passes you need, eliminating shrinkage, reducing administrative burdens, and minimizing up-front investments.
Combined with our powerful tour booking software, our POS terminals make it easy for tour operators to manage every aspect of the process.